Eddie Chinnapen, Senior Strategic Operations Manager, opened and welcomed all the guests at the event as part of his role as Programme Director for the launch

Justin Coetzee, GoMetro Founder, presenting the GoMetro concept and new service offering to the guests at the launch

Johan Van Wyk, Bridge Marketing Executive, providing an overview of his company is involved with GoMetro

Partners and stakeholders paying full attention to all the presentations made by key role players

Hector Elliot, Head of Ministry - Transport and Public Works, alluded to MEC Robin Carlisle’s support for Metrorail in improving customer service

MMC Brett Heron, applauded Metrorail for embarking on such stupendous initiative in improving customer communication by introducing GoMetro

Metrorail Western Cape Regional Manager, Mthuthuzeli Swartz, welcomed and appreciated the service with warm arms and thanked all those who made it possible for this new service for the customers

The Regional Manager gave a brief overview on the Programme of Action until  to-date

All that begins well, ends well ...Johan Van Wyk, Eddie Chinnapen, Mthuthuzeli  Swartz, Brett Heron, Justin Coetzee and Hector Elliot – at the end of the launch

Johan Van Wyk, Eddie Chinnapen, Mthuthuzeli Swartz, Brett Heron, Justin Coetzee and Hector Elliot, posing with a GoMetro digital device in his hands, Brett Heron, Justin Coetzee and Hector Elliot

The Regional Manager responding to media enquiries about the new service

There was good media attendance at the launch – as communication is a key aspect of linking up the organisation and its customers

The brains behind the new service offering...Andrew Gillett  (GoMetro Partner), Justin Coetzee (GoMetro Founder)and Ernest Coetzee (GoMetro CIO)

Justin Coetzee explaining the step-by-step process to a customer after the launch

A customer appreciating the valuable information that has just been introduced to him by Justin

The GoMetro team at the Cape Town Station concourse under a digital notice board presenting a new communication tool to its customers

The GoMetro team at the Cape Town Station concourse standing proud with a GoMetro poster

The GoMetro at the Cape Town Station ticket office enjoying the moment of great achievement